1.
Requirements Analysis - Determine the goals for the website from the perspective of the user and the business.
- Determine the user needs and target usability requirements.
- Evaluate existing versions of the site.
- Perform a competitive analysis.
- Perform user interviews and surveys.
2.
Conceptual Design - Sketch out a site design and architecture at an abstract level.
- Conduct a task analysis to find critical features.
3.
Mockups / Prototypes - Rapidly create visual representations (mockups) or interactive representations
(prototypes) of the site.
- Evaluate usability through focus groups, user tests, and walkthroughs.
- Use the evaluation results to create more mockups or improve the prototypes.
- Repeat this process (design iteration) until the design and usability goals are met
4.
Production - Create the final product.
- Evaluate functionality through testing, quality assurance, usability
testing, and field testing.
- Use the evaluation results to improve the product.
- Repeat this process (production iteration) until the business goals are met.
5.
Launch and Maintenance - Launch the website.
- Maintain and refine with user feedback.
- Use the feedback to create new requirements, and begin major design improvements (system iteration).
